About Direct Deposit

You may access the direct deposit form through the Duke@Work website. Follow the path: My Pay - Pay Resources - Update your Bank Account for Direct Deposit.

If you don't have access to a PC we have a KIOSK set up in the payroll office that you may use to complete your form.

You may also print the Direct Deposit Authorization Form from our website. If you do not have access to a printer, your departmental payroll representative will have copies of this form, or you may pick one up from our office at 705 Broad Street. After completing the form, attach a voided, pre-printed check to the form, or have a bank official complete and sign Section III of the form. Then sign the form at the bottom and mail or deliver the form to our office at:
705 Broad Street, Room 103
Box 90484
Durham, NC 27708-0484

Yes through the Duke@Work website.
Follow the path: My Pay - Pay Resources - Update your Bank Account for Direct Deposit.
You may also take the form to the bank and have an official complete and sign Section III of the form. Then mail or deliver the original form to the address above.

Please note: starter checks, deposit slips, or other forms your bank has created for setting up direct deposit are not acceptable types of authorization for direct deposit at Duke University. ONLY voided pre-printed checks or forms with Section III completed correctly will be processed.

It takes approximately 30 days for your request to be processed and link your bank account to Duke’s system, upon receiving the form at the payroll office or after setting it up on Duke@Work.

Yes. Fill out your banking information on Duke@Work or take the form to the bank and have an official complete and sign Section III of the form and send or bring the original to the Corporate Payroll Office.

No. We cannot accept faxed or copied forms. Only forms with original signatures can be processed. If we receive a faxed or copied form, it will be returned to you.

No. We are only able to deposit your paycheck into one bank account.

We can only accept voided checks with your name on it. Any form submitted with a check on which your name does not appear will be returned to you. If your name is on the account but not on the pre-printed checks, you must use Duke@Work or take the form to your bank to have a representative complete Section III before you submit the form to Payroll.

No. Separate Direct Deposit requests are required for each payroll from which you receive checks.

Duke@Work cannot be used to cancel direct deposit; a paper form MUST be submitted. Section II of the Direct Deposit Authorization Form has an option to cancel your Direct Deposit. You need only fill out Sections I, II and IV for Payroll to process your request.

You must enter your new banking information at Duke@Work or submit a new Direct Deposit form with your new account information. Please be aware that it can take up to 30 days for the change to take effect, so you should wait to close the old account until your first check is deposited in the new account. Closing your old account before the change has taken place will cause delays in receiving your paycheck.

Please contact our office at 684-2642 immediately for instructions.

As long as you have not submitted a Direct Deposit Authorization form to change or cancel Direct Deposit, we have already sent your paycheck to your bank. Call your bank and ask to speak with someone who works in the "ACH" department. They will be able to tell you if there were any problems in depositing your money into your account.

Most likely, your bank has notified Payroll that there is a problem with the account you have provided to Duke. You should first contact your bank to find out if there are problems or changes to your account number. If they cannot provide you with any information, please call the Payroll office at 684-2642.

Calendars for biweekly and monthly pay days are posted on our website.